Last updated: November 2024
At Cveloo Inc., we prioritize the protection of our clients’ personal and business information. Since our inception, we’ve been committed to secure handling and privacy of all information we collect. Below, we provide details on the type of data collected, usage purposes, and measures we take to keep your information safe.
If you have any questions or need assistance with this policy, please contact us:
Phone: (427) 372-7296
Email: support@cveloo.com
1. Information Collection
We collect data to provide services and enhance our offerings. Types of data collected include:
- Identifying Information: Name, address, email, phone number, payment details, etc.
- Commercial Data: Business details, purchase history, services used.
- Internet Activity: IP address, device type, browsing data on our website.
- Audio Recordings: For customer service quality assurance.
2. Data Collection Methods
We collect information directly from you through forms, calls, and interactions on our website. We may also gather data from affiliates, partners, and service providers necessary to complete transactions and provide requested services.
3. Usage of Data
We use data to fulfill requests, enhance customer service, improve our offerings, and ensure compliance. Data is also used to meet legal obligations and for analytics to optimize our website.
4. Data Protection and Retention
We prioritize data security, using secure environments to store information. Retention follows legal requirements and is kept for as long as necessary to fulfill services or resolve disputes.
5. Sharing Information
We do not sell your data. Information is only shared with trusted partners or as required by law. All third parties involved are bound by confidentiality.
6. Cookie Use
Our website uses cookies to enhance user experience. You may choose to disable cookies, but this may limit access to certain features.
7. Rights Under Privacy Laws
In line with applicable state and federal privacy laws, you may request access, corrections, and deletion of your data. We comply with privacy rights outlined in Texas, California, and federal laws, and will not discriminate against individuals exercising these rights.
8. International Transfers
If you are located outside the U.S., please note that your data may be transferred and processed in the U.S., which may have different data protection laws.
9. Contact Us
For any privacy-related inquiries, please reach out:
Email: support@cveloo.com
Phone: (427) 372-7296