Last Updated: 1st Nov 2024
Welcome to Cveloo Inc. (“we,” “us,” “our”), and thank you for visiting cveloo.com. By accessing or using our website and services, you agree to be bound by the following terms and conditions. These Terms and Conditions (“Terms”) govern your use of our website, our online tools, and any other services provided by us (collectively, the “Services”).
1. Acceptance of Terms
By accessing our website or using our Services, you agree to these Terms, including our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using our Services.
2. Service Cancellation
To cancel a service with Cveloo Inc., log into your account and submit a cancellation request. There is no fee for cancellation. However, any outstanding balances must be paid at the time of cancellation unless otherwise stated. Failure to comply with the cancellation policy may result in continued billing until cancellation is formally completed.
3. Automatic Payments (Auto-Pay)
If you opt for services billed via auto-pay, you agree to provide valid and current credit card information. You authorize Cveloo Inc. to charge this credit card for services and any related fees as outlined. Customers can opt out of auto-pay within their account, in which case services will be invoiced separately.
4. Compliance Services Auto-Pay
As of November 1, 2024, Cveloo Inc. includes compliance services in our auto-pay options, which may include filings like annual reports, franchise tax reports, and other state-required filings. Charges will be processed automatically based on compliance filing schedules. Cancellation of Compliance Services must be completed via your online account, but Cveloo Inc. is not responsible for filing compliance documents unless provided with necessary information by the client.
5. Payment Failure and Collections
In case of failed auto-payments or outstanding balances, you authorize us to attempt to collect payments using stored methods in your account. Non-payment may result in account suspension and potential collections action if unresolved. You are responsible for any third-party fees related to collections, including legal fees if necessary.
6. Refund Policy
All purchases are final and non-refundable after 90 days, except as specified in these Terms or required by law. Refunds or credits may be issued at Cveloo Inc.’s discretion and do not guarantee similar refunds in the future.
7. SMS/Text Messaging
By opting into SMS/Text notifications, you consent to receiving service-related messages, including order updates and promotional offers. Standard data rates may apply, and you may opt out at any time by contacting our support team.
8. Limitations of Service
Cveloo Inc. provides information and tools for business support but is not a law firm, and we do not provide legal or tax advice. We are not attorneys, accountants, or fiduciaries and recommend consulting professionals for legal and financial advice.
9. Corporate Transparency Act Compliance
As required by the Corporate Transparency Act, Cveloo Inc. may request beneficial ownership information (BOI) from our clients to submit to FinCEN. All BOI data is securely encrypted in storage and transit, and it will be wiped from our servers 90 days after submission.
10. Privacy and Data Use
All personal data and BOI submitted to Cveloo Inc. will be securely managed according to our Privacy Policy. For detailed information on our data practices, please refer to our Privacy Policy on cveloo.com.
11. Intellectual Property Rights
All intellectual property on cveloo.com, including text, graphics, logos, and other materials, is owned by or licensed to Cveloo Inc. and is protected by law. You may not copy, reproduce, or distribute any of the site’s content without our written permission.
12. Indemnification
You agree to indemnify and hold harmless Cveloo Inc., its officers, directors, employees, and agents from and against any claims, damages, or expenses arising from your use of our Services or breach of these Terms.
13. Limitation of Liability
To the maximum extent permitted by law, Cveloo Inc. is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Cveloo Inc.’s liability in any claim is limited to the amount paid for Services within the last 12 months.
14. Dispute Resolution
If a dispute arises, contact us at (427) 372-7296 or support@cveloo.com. In cases where disputes cannot be resolved amicably, you agree to resolve them through binding arbitration under the JAMS Arbitration Rules. Arbitration will occur on an individual basis; class action or representative claims are not permitted.
15. Modification of Terms
Cveloo Inc. reserves the right to update these Terms at any time. Changes will be posted on our website, and continued use of Services following updates constitutes acceptance of the revised Terms.
16. Force Majeure
Cveloo Inc. is not responsible for delays or failure to fulfill its obligations due to events beyond our control, including but not limited to natural disasters, pandemics, or governmental actions.
17. How to Contact Us
For questions regarding these Terms, please reach out via:
- Phone: (427) 372-7296
- Email: support@cveloo.com